Terms of Service

Effective Date: July 30, 2025

Welcome to Brooknation. These Terms of Service (“Terms”) govern your access to and use of our website https://brooknation.com, including any purchases of products or services made through the site.

By using our site, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. Overview

Brooknation provides an e-commerce platform selling facilities, janitorial, electrical, plumbing, paint, and related products, as well as professional property services including plumbing, cleaning, contractor work, electrical, and IT support.

2. Accounts

  • You must be at least 18 years old to register.

  • You are responsible for maintaining the confidentiality of your account and password.

  • Users may register as Personal or Business account holders. Business accounts may have access to features such as invoice-based payments.

3. Orders & Payments

  • All product orders must be paid at checkout using supported methods, including credit/debit card (via Stripe) or invoice (for eligible business accounts).

  • Prices are listed in USD and are subject to change without notice.

  • Orders are subject to acceptance and availability.

4. Invoice Payment Terms (Business Accounts)

  • Invoice payment is available only to approved Business account users.

  • Payment terms, due dates, and late fees (if any) will be outlined in the invoice.

  • We reserve the right to suspend access to invoice-based payments at any time.

5. Shipping & Delivery

  • We ship within the United States.

  • Delivery times are estimates and may vary depending on location and item availability.

  • Risk of loss passes to you upon delivery.

6. Returns & Refunds

  • Return and refund policies are described on our [Returns Policy] page.

  • Custom orders or services may not be eligible for refunds unless otherwise stated.

7. Professional Services

  • All services are delivered by licensed professionals or approved partners.

  • Service scheduling, estimates, and execution are subject to availability and scope agreement.

  • Brooknation reserves the right to decline or cancel service requests at our discretion.

8. Acceptable Use

You agree not to:

  • Use the site for unlawful purposes

  • Interfere with the site’s functionality or security

  • Misrepresent your identity or account status

  • Use the platform to defraud or abuse return or invoice systems

9. Intellectual Property

All content on the site—including images, logos, product descriptions, and design—is the property of Brooknation or its content providers and is protected by applicable laws. You may not reproduce or reuse content without permission.

10. Limitation of Liability

Brooknation is not liable for any indirect, incidental, or consequential damages resulting from your use of the site, services, or products.

11. Changes to Terms

We may update these Terms at any time. Updated terms will be posted on this page with a revised “Last Updated” date. Continued use of the site means you accept the new Terms.

12. Governing Law

These Terms are governed by the laws of the State of [Insert Your State, e.g., New York], without regard to conflict of law provisions.

13. Contact Us

If you have any questions about these Terms, please contact us:

Brooknation
Email: info@brooknation.com
Phone: (929) 535-8549
Website: https://brooknation.com